Oracle Customer care and billing(CC&B)

Here is the screen of Oracle Utilities Customer care and billing (CCB) 2.6

Every characteristic referenced on an object references a characteristic type. The characteristic type controls the validity of the information entered by a user when they enter the characteristic's values.  Predefined value.  When you setup a characteristic of this type, you define the individual valid values that may be entered by a user.  Ad hoc value.  Characteristics of this type do not have their valid values defined in a discreet list because the possible values are infinite.  Foreign key value.  Characteristics of this type have their valid values defined in another table.  File Location.  Characteristics of this type contain a URL. The URL can point to a file or any web site. Characteristics of this type might be useful to hold references to documentation / images associated with a given entity. To define a characteristic type, open  Admin  >  C >  Characteristic Type  >  Add . Enter an easily recognizable  Characteristic Type  an

Bills, Payments & Adjustments The following diagram illustrates the relationship between an account and its financial transactions: The following concepts are illustrated above: Bills are produced for accounts  Over time, many bills may be produced for an account. Payments are made for accounts  Over time, many payments may be applied to an account's debt. Service agreements have debt  The system maintains debt on each individual service agreement. An account's debt is the sum of its service agreements' debt. Service agreements are adjusted  Over time, the debt that is stored on an account's service agreement(s) may be adjusted. Now lets proceed to see Financial transaction for bill.. Bill Page: Now open the Bill segment Page. Now see the FT (Financial  Transaction) automatically created  on Bill segment... Now going back...lets see payments. Thus a